Troubleshooting
Troubleshooting Connection Issues
Even with strong devices, connectivity interruptions can occur. Common causes include:. Low Bluetooth or Wi-Fi signal strength during pairing or updates. App backgrounding (when your phone switches to another app mid-setup). Stable Bluetooth and Wi-F
Troubleshooting HVAC Response (Heat, Cool, or Fan)
If your heating, cooling, or fan doesn’t start when expected, don’t worry — most issues are simple wiring or configuration mismatches, not hardware failures. The most common causes include:. Incorrect configuration code (system type not matched corre
Understanding Wall Draft and How It Affects Your Mysa for Central HVAC
Overview. If your Mysa thermostat seems to be displaying inaccurate temperature or humidity readings, wall draft may be the culprit. This article explains what wall draft is, how it impacts thermostat performance, and what you can do to fix it. Wall
Troubleshooting: Mysa Thermostat Reboots During Heating Calls
If your Mysa for Central HVAC thermostat is rebooting during heating calls, it's possible that a high-limit switch in your furnace is being triggered. This article explains what the high-limit switch does, how it affects your Mysa thermostat, and how
Troubleshooting: Mysa Thermostat Reboots During Cooling Calls
If your Mysa for Central HVAC thermostat reboots or shuts off unexpectedly while cooling, the issue could be caused by a float switch. This safety device is designed to prevent water damage—but when triggered, it can cut power to your HVAC system and