Contact Mysa Support logo
Contact Mysa Support logo

All articles

Smart Home integrations

Amazon Alexa issues

Troubleshooting Alexa Integration Issues. Encountering difficulties with your Alexa-enabled device? Let's address some of the common challenges:. 1. Network Connectivity:. 2. Test with the Mysa App:. 3. Alexa Skill Verification:. 4. Skill Management:

Google Home issues

Troubleshooting Google Home Integration. Are you experiencing difficulties with your Google Home setup? Let's tackle some of the most common issues head-on:. 1. Check Your Wi-Fi Connection:. 2. Verify Device Response via the Mysa App:. 3. Confirm The

Apple HomeKit Issues

With Apple HomeKit, trying to connect your Mysa reads “Updating” and eventually “Not Responding”. It means that there is an issue with the way your Mysa is interacting with the HomeKit smart home ecosystem. This is most common with Mysa for Baseboard

Where to find your Homekit Code

Your HomeKit code is usually located in the welcome booklet that came with your Mysa thermostat. If you no longer have the welcome booklet, follow these steps to find your HomeKit code:. 1. Remove the Mysa Faceplate: Gently take off the faceplate fro