Can’t Switch Homes

Last updated: August 25, 2026

The Home switcher only appears if this login has more than one Home — including Homes someone shared with you.

How to switch

  1. Open the Mysa app.

  2. Tap the Home name at the top of the home screen.

  3. Select the Home. The screen then shows that Home’s thermostats and shortcuts.

If you only see one Home

  • You have not created a second Home yet — owner uses Manage Mysa Homes > Create New Home.

  • You were invited to another Home but have not accepted on this email. Check the invite email or in-app notification.

  • You are signed into a different Mysa account than the one that has the other Home.

Set a Primary Home in Home settings if you want one property to open first. Switching does not sign you out.