What Happens to Your Schedule During an Outage

Here is what happens to your schedule and thermostat settings during a power outage, internet outage, or both.

Power outage

Mysa automatically reconnects and resumes your settings once power is restored. You usually do not need to re-pair the thermostat or rebuild the schedule.

Internet outage (power still on)

• The thermostat continues following the last programmed event it received

• Remote control in the app is unavailable until internet returns

• You can still adjust the thermostat manually on the device

Both power and internet lost

Mysa attempts to reconnect once power returns. Until connectivity is restored, it keeps the temperature setting from before the outage.

Why this matters

Your schedule is stored with the thermostat and account workflow, so outages usually pause remote control rather than wipe the schedule. After connectivity returns, confirm the thermostat is online and following the expected next scheduled event.

Get Support

Email: support@getmysa.com