Hello and thank you for being a Mysa customer!. Please see our guide below for any questions or troubleshooting for your Mysa device. Scheduling. If you have any additional questions or issues please contact us via Email or Chat below.

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Mysa App

Features

Mysa Privacy Policy

Mysa Security Policy

What is Mysa's warranty?

Mysa Terms and Conditions

FCC Policy

Mysa Refer-a-Friend Program Terms and Conditions

Mysa Security Features

Mysa Policies

Rebate FAQ's

Is Financing Available?

Can I cancel my order?

Wrong price / currency showing?

Purchasing

What are the estimated shipping times?

Does Mysa offer expedited shipping?

How do I track my shipment?

Can I ship to a APO or PO Box?

Do you ship outside of Canada or the US?

Delivery

How do I return / refund my Mysa purchase?

Why hasn't my return been refunded yet?

Where can I find my order number?

What is your return policy?

Energy Savings Guarantee

Returns

Shipping and Returns

Mysa Connectivity Issue

Eco Mode

Mysa Monthly Energy Report

Energy Intelligence

Geofencing

Zones

Shared Access

Account

Shortcuts

Early On

Mysa for Baseboard Guides and Troubleshooting

Installation Guide

How do I calculate the wattage of my baseboard heater?

Mysa for Baseboard Heating

Mysa for Mini-Splits and Air conditioners guides and troubleshooting

Mysa for AC - Supported Brands

Mysa for Mini-splits and Air Conditioners

Mysa for In-Floor Heating

Apple HomeKit and Siri

Amazon Alexa

Google Home

Smart Home Integrations

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Articles

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