Energy Tab Missing or No kWh Data

Last updated: September 2, 2026

Missing Energy is usually a model limit, not a broken app.

What each product can show

  • Baseboard V2 and V1 — kWh and estimated cost in Energy

  • Mysa LITE for Baseboards — no power-monitoring hardware, so no kWh charts. If energy tracking matters, use V2 rather than Lite

  • Mini-split — Insights / runtime (Heat vs Cool hours, temperature, humidity), not measured kWh

  • In-floor — Usage / runtime and estimated cost; history can go back up to three years

  • Central HVAC — runtime by relay and daily charts where available

If this model should show Energy

  1. Confirm you opened the correct thermostat (not a Lite next to a V2).

  2. Update the app and reopen the Energy / Usage / Insights tab.

  3. Charts need time after pairing — a brand-new device can look empty on day one.