BC Hydro Peak Saver: How to Get Free Mysa Thermostats

Overview

Eligible BC Hydro customers can get up to 5 Mysa for Electric Baseboard Heaters (Gen 3) at no cost with Peak Saver, free shipping included. This is an official BC Hydro Peak Saver offer, in collaboration with Mysa. You own the thermostats outright, and there's no subscription.

Order here: getmysa.com/collections/bc-hydro-peak-saver

Who is eligible?

• You're the BC Hydro residential account holder with an active MyHydro profile.
• Your home has electric baseboard or fan-forced heaters.
• You own the home, or you rent and have the owner's consent to install Mysa.
• Accounts on BC Hydro's E-Plus rate aren't eligible.

How do I order?

1. Go to getmysa.com/collections/bc-hydro-peak-saver.
2. Step 1: Check eligibility. Confirm your BC Hydro service address has electric baseboard or fan-forced heaters, agree to the Peak Saver program terms and conditions, and select Sign in with MyHydro. This confirms your eligibility and shows how many free thermostats you can claim.
3. Select and confirm the service address where your Mysa will be installed, then continue to checkout.
4. Step 2: Check out. Choose how many thermostats to claim, up to your eligible amount, and check out at $0.00 with free shipping. Your Peak Saver enrollment completes when you pair your new Mysa in the Mysa app.

How many can I get?

Up to 5 per service address. The number available to you is shown after you sign in with MyHydro and confirm your eligibility.

Will Mysa work with my heating and wiring?

Mysa for Electric Baseboard Heaters is built for high-voltage (120–240VAC) electric baseboard heaters, fan-forced heaters, convectors and radiant ceiling heating, up to 16.7A (4,000W). It needs at least four wires in the electrical box. If only two wires are present, rewiring may be required. Check compatibility before ordering, or contact Mysa Support with a photo of your existing wiring.

When will my order arrive?

Orders ship in 1–2 business days, and most orders in B.C. are delivered within one week.

How do I set up my thermostats?

Many customers install Mysa in about 15 minutes using the step-by-step guide in the Mysa app. Always turn off power at the circuit breaker before starting. If you aren't comfortable working with high-voltage wiring, the wiring differs from the instructions, or local rules require it, hire a licensed electrician.

Once installed, pair your new Mysa in the Mysa app. Your Peak Saver enrollment completes when you pair your new Mysa in the Mysa app.

What is Peak Saver?

Peak Saver is a BC Hydro program that helps manage electricity demand during peak periods, usually very cold mornings or evenings.

• The winter season runs from November 1 to March 31.
• During a peak event, BC Hydro may lower your Mysa's setpoint by up to 3°C for no more than 4 hours. Your home may be pre-heated by about 2°C first.
• There may be up to two events in one day, and events aren't scheduled on Christmas Day.
• You don't need to do anything. When an event ends, your Mysa returns to its normal settings.

Am I still in control?

Yes. Peak Saver never takes thermostat control away from you. Change the temperature on the thermostat or in the Mysa app during an event and it takes effect right away. If you opt out of more than 50% of a season's events, you may not be eligible for that season's reward.

Is there a reward?

Yes. If you stay enrolled and take part in at least half of the season's events, you'll receive a $50 BC Hydro bill credit each winter. Seasonal reward payouts take place from April to June.

Is there any cost or subscription?

No. Eligible customers check out at $0 with free shipping. The Mysa app is free, all features are included, and there's no subscription or app fee. Each thermostat is backed by a 5-year limited hardware warranty plus a lifetime of security and software updates.

Need help?

Mysa provides Canada-based support seven days a week by phone, email and chat.