Listed below are the average shipping time for various locations across Canada and the US. Province:. Estimate in Business Days:. Alberta. 3-4 Days. British Columbia. 2-3 Days. Manitoba. 4-5 Days. New Brunswick. 5-6 Days. Newfoundland. 7-8 Days. Nova

Listed below are the average shipping time for various locations across Canada and the US.<h2 id="canada-">Canada &#xA0;</h2><table><tbody><tr><td>Province:</td><td>&#xA0;Estimate in Business Days:&#xA0;</td></tr><tr><td>Alberta&#xA0;</td><td>3-4 Days</td></tr><tr><td>British Columbia&#xA0;</td><td>2-3 Days&#xA0;</td></tr><tr><td>Manitoba&#xA0;</td><td>4-5 Days&#xA0;</td></tr><tr><td>New Brunswick&#xA0;</td><td>5-6 Days&#xA0;</td></tr><tr><td>Newfoundland&#xA0;</td><td>7-8 Days&#xA0;</td></tr><tr><td>Nova Scotia&#xA0;</td><td>5-6 Days&#xA0;</td></tr><tr><td>Ontario&#xA0;</td><td>2-3 Days&#xA0;</td></tr><tr><td>Quebec&#xA0;</td><td>3-4 Days&#xA0;</td></tr><tr><td>Saskatchewan&#xA0;</td><td>3-4 Days&#xA0;</td></tr></tbody></table>&#xA0;For all other Provinces, please allow up to 10 business days.&#xA0;<h2 id="united-states">United States</h2><table><tbody><tr><td style="width: 33.7386%;">State:&#xA0;</td><td style="width: 65.9574%;">Estimate in Business Days:&#xA0;</td></tr><tr><td style="width: 33.7386%;">California&#xA0;</td><td style="width: 65.9574%;">5-6 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Colorado&#xA0;</td><td style="width: 65.9574%;">6-7 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Connecticut&#xA0;</td><td style="width: 65.9574%;">5-6 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Idaho&#xA0;</td><td style="width: 65.9574%;">7-8 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Massachusetts</td><td style="width: 65.9574%;">5-6 Days</td></tr><tr><td style="width: 33.7386%;">Minnesota&#xA0;</td><td style="width: 65.9574%;">5-6 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">New Jersey&#xA0;</td><td style="width: 65.9574%;">5-6 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">New York&#xA0;</td><td style="width: 65.9574%;">3-4 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Oregon&#xA0;</td><td style="width: 65.9574%;">4-5 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Pennsylvania</td><td style="width: 65.9574%;">5-6 Days&#xA0;</td></tr><tr><td style="width: 33.7386%;">Washington&#xA0;</td><td style="width: 65.9574%;">4-5 Days&#xA0;</td></tr></tbody></table> <h2 id="international-orders">International orders</h2><table style="width: 40%; margin-right: calc(60%);"><tbody><tr><td style="width: 47.8347%;"> </td><td style="width: 51.8043%;"><strong id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Estimate in Business Days:&#xA0;</td></tr><tr><td style="width: 47.8347%;"> Within the EU</td><td style="width: 51.8043%;"><div style="text-align: center;">5-7 Days</div></td></tr><tr><td style="width: 47.8347%;"> Australia </td><td style="width: 51.8043%;"><div style="text-align: center;">10-14 Days</div></td></tr></tbody></table><p style="border: 0px solid rgb(217, 217, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="border: 0px solid rgb(217, 217, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you need to track your order: <h3 id="isPasted"><a class="fr-strong" href="https://account.getmysa.com" rel="noopener noreferrer" target="_blank">Click Here To Look-up Canada Based Orders</a></h3><h3 id="click-here-to-look-up-us-based-orders"><a href="https://account-us.getmysa.com" rel="noopener noreferrer" target="_blank">Click Here To Look-up US Based Orders</a></h3>For International orders, tracking information will be provided through a link sent via email.&#xA0;<p id="isPasted" style="border: 0px solid rgb(217, 217, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For any inquiries or support, reach out to&#xA0;<a href="https://help.getmysa.com/en-US/contact">our dedicated all-human Customer Experience team.</a>

What are the estimated shipping times?

No, Mysa does not currently offer expedited shipping options. Yes! You can track your order directly on Mysa’s website:. Click here to track Canada-based orders. Click here to track US-based orders. Unfortunately, Mysa cannot ship to APO or PO Box ad

<h2 data-start="128" data-end="150" id="isPasted">Shipping FAQs</h2><h3 data-start="152" data-end="197" id> </h3><h3 data-start="152" data-end="197" id="1-does-mysa-offer-expedited-shipping">1. Does Mysa offer expedited shipping?</h3>No, Mysa does not currently offer expedited shipping options.<h3 data-start="267" data-end="298" id="2-can-i-track-my-order">2. Can I track my order?</h3>Yes! You can track your order directly on Mysa&#x2019;s website:<ul data-start="359" data-end="460"><li data-start="359" data-end="411" style="font-family: Arial, Helvetica, sans-serif;"><a data-start="361" data-end="409" rel="noopener" href="#">Click here to track Canada-based orders</a></li><li data-start="412" data-end="460" style="font-family: Arial, Helvetica, sans-serif;"><a data-start="414" data-end="458" rel="noopener" href="#">Click here to track US-based orders</a></li></ul><h3 data-start="462" data-end="514" id="3-does-mysa-ship-to-apo-or-po-box-addresses">3. Does Mysa ship to APO or PO Box addresses?</h3>Unfortunately, Mysa cannot ship to APO or PO Box addresses at this time.<ul id="isPasted" style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; list-style: disc; margin: 0px; padding: 0px; display: flex; flex-direction: column; color: rgb(13, 13, 13); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="border: 0px solid rgb(227, 227, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 0px; padding-left: 0.375em; display: block; min-height: 28px;"> </li></ul>For any inquiries or support, reach out to <a href="https://help.getmysa.com/en-US/contact">our dedicated all-human Customer Experience team.</a>

Shipping FAQs

Contact Mysa Support

Shipping & Delivery

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What is Mysa's warranty?

Energy Savings Guarantee

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Mysa Security Features

Mysa Terms and Conditions

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Demand Response FAQ

Purchasing

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Return FAQs

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What is the difference between Mysa V2 & Mysa Lite?

Mysa V2 vs Mysa Lite

Compatibility

Wifi and Phone/Tablet requirements

Identifying Voltages

FAQs

Technical specifications-Baseboard

Technical Specifications

Before you buy

Installation steps

Installation

Mysa Pairing

Homekit pairing

Device/Hardware Interaction Guide: Manual control, Common icons and more

Type of heater in the App- Baseboard

Device setup & connect

Mysa for Baseboard Heating

Ground Fault Circuit Interruptor (GFCI)

In-Floor Temperature Sensor/Probe

Identifying voltages

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Technical specifications - InFloor

In-Floor Installation

In-Floor Installation Guide

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Mysa pairing

Mysa Pairing copy

Mysa for In-Floor Heating

Mysa AC compatibility

Mysa for AC - Supported Brands

Compatibility FAQ'S

Mysa AC- Before you buy

Device Set Up

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Mysa AC Device/Hardware Interaction Guide

Mysa for AC and Mini-Splits FAQs

Mysa AC- Installation & connection

Mysa for Mini-splits and Air Conditioners

Mysa Account

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Explore the App

Changing the settings for the Thermostat on the App

Navigating Follow and Hold Settings in the Mysa App

Setup

Changing the settings for the Thermostat

Thermostat Settings and Display

Mysa Homes

Zones- For Mysa V1 & V2 ONLY

Zones FAQ's- For Mysa V1 & V2 ONLY

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Off Mode

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Scheduling

Saved Schedules-For Mysa V2, In-Floor and Mysa AC.

Scheduling FAQ's

Shortcuts

Geofencing

Home Environment Alerts- For Mysa V2, Mysa In-floor and Mysa AC.

Smart Alerts

Mysa Monthly Energy Report- For Mysa Baseboard and Mysa In-floor

Energy Usage-For Mysa V2 and Mysa In-floor

How to maximize your Mysas for summer energy savings.

Energy Intelligence

Early On

Early-On

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Climate+

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Brightness

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Features

Mysa App

Mysa's Compatibility with Home Automation Systems

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Amazon Alexa

Google Home

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How to fix an error code on the Mysa display?

Error code H2

Error Code: H3

Error Code H4

Error codes

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Device Permission Error

I updated my password or router - How do I reconnect my thermostat?

Shared Access troubleshooting

Shortcut Troubleshooting

How do I set the thermostat to pairing mode?

Connectivity issues

Merged Network Troubleshooting

Reconnecting after a disconnect

WiFi routers that are problematic with Mysa

Changing WIFI Settings

Failure to Connect

Firmware update failed

Wifi and pairing

Amazon Alexa issues

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Apple HomeKit Issues

Where to find your Homekit Code

Smart Home integrations

Find My AC Code Set / No Code Found

Understanding Your Mysa AC Modes & Settings

How Mysa AC Manages Temperature

Why Is My Unit Displaying in Fahrenheit or Celsius When I Change the Temperature or Mode with Mysa?