Mysa thermostats include 5-year warranty protection. Learn about coverage, claims, and what's included.
Return your Mysa thermostat within 30 days for a full refund. Learn about our straightforward return process.
Find answers to common questions about returning, exchanging, or getting a refund for your Mysa thermostat.
Learn how to return a Mysa thermostat purchased from an authorized retailer or reseller.
Understand how returns work for orders placed with express checkout or that included a utility rebate.
Understand Mysa's policy on restocking fees and what happens if a returned product is damaged.
Learn how Mysa's warranty applies to products purchased from authorized retailers and resellers.
Understand how warranty coverage works for replacement thermostats received through a warranty claim.
Step-by-step guide on how to request and receive a warranty replacement for your Mysa thermostat.