Updating Your Profile Information
Last updated: August 13, 2026
Updating Your Name
Open the Mysa app
Tap the Three-Line icon
Tap Account
Tap Profile
Edit your name
Tap Save
Changing Your Email Address
You cannot change your account email address. If you need a different email, you'll need to create a new account and re-pair your thermostats.
Get Support
Email: support@getmysa.com