Creating a New App Account

Last updated: August 13, 2026

Your app account is separate from your store account and only exists in the Mysa app. See Understanding Your Mysa Accounts if you're not sure which one you need.

Steps

  1. Download the Mysa app from the App Store (iOS) or Google Play (Android)

  2. Open the app and tap Create an account

  3. Enter your email address

  4. Create a strong password

  5. Tap Create account to confirm

  6. Check your inbox for a confirmation email and verify your email address

  7. Return to the app — you're ready to add your thermostats

Tip: use an email you check regularly — you'll need it if you forget your password.

Get Support

Email: support@getmysa.com