Schedule Wizard Showing Celsius Instead of Fahrenheit

Last updated: October 26, 2026

If the Schedule Wizard shows Celsius even though the thermostat screen or device controls appear to use Fahrenheit, check the account temperature format.

What to check

  1. Open the Mysa app.

  2. Go to account or profile settings.

  3. Confirm the account temperature format is set to Fahrenheit.

  4. Return to the Schedule Wizard and try again.

Why this happens

The Schedule Wizard follows the account temperature-format setting. If the account is set to Celsius, the wizard can show Celsius even when the customer expects Fahrenheit elsewhere in the app.

If the customer intentionally uses Celsius

If the customer keeps the account temperature format set to Celsius on purpose, the Schedule Wizard showing Celsius is expected behavior for now.

If changing the account temperature format does not update the wizard, contact support with the app version, phone OS, thermostat model, and screenshots of the account temperature-format setting and Schedule Wizard.