Why Is My Unit Displaying in Fahrenheit or Celsius When I Change the Temperature or Mode with Mysa?Updated 10 months ago

When you change the temperature or mode using your Mysa thermostat, you might notice that your AC unit displays the temperature in Fahrenheit or Celsius, different from your preferred setting. This issue occurs because the AC unit interprets the command sent by Mysa based on the set temperature format determined by the pairing code used during setup.

We are actively looking into a solution to address this behavior. However, at the moment, this adjustment cannot be made.

If you have any further questions or need assistance, please contact our support team. We're here to help!

For any inquiries or support, reach out to our dedicated all-human Customer Experience team.