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Mysa for AC and Mini-Splits FAQsUpdated 4 months ago

Common Questions


1. Why is my unit beeping?  

When Mysa for AC sends multiple commands (e.g., power, fan speed, temperature changes), your AC unit may beep to indicate these commands are being activated.

 The number of beeps corresponds to the number of commands. For example, two beeps could indicate turning on the AC and changing fan speed, while three beeps might signal powering on, temperature change, and adjusting fan speed.

Mysa for AC queues and automates these commands, eliminating the need for manual inputs.

Climate+ feature could also be responsible of the random beeping.  You can simply turn if off in the thermostat settings. 


2. Can I use my original remote?

  • Recommended Usage
  • After pairing with Mysa for AC, it's best to control your unit either manually or via the Mysa App to maintain synchronization.
  • Re-Syncing

  • If Mysa loses sync, you can re-establish connection through the Mysa App's settings.
  • You can follow these steps:
  • 1. Open the Mysa App
  • 2. Tap on the thermostat
  • 3. Tap on the settings gear icon (top right)
  • 4. You can sync the Mysa from there. 


3. Can I control multiple Mysas with one unit? 

Mysa for AC can control multiple units if they are of the same brand and model, provided they are within line of sight of the Mysa device.


4. Handling Power Outages

  • Recovery and Reconnection
  •  Mysa for AC automatically reconnects after a power outage. In case of extended outages, manual re-pairing might be necessary.


5. LED Light Indicators

  • Purpose
  •  Two LED lights on Mysa for AC indicate the current mode.

  • Color Coding: Each mode is represented by a different color:

    • Red: Off
    • Blue: Cool
    • Orange: Heat
    • Green: Auto
    • White: Fan
    • Yellow: Dry


6. What are the modes supported? 

  • Supported Modes
  •  Mysa for AC supports modes like Heat, Cool, Fan Only/Fan Speed (3 to 5 speeds), Dry/Dehumidify, and Auto and Swing mode. 

7. What temperatures are supported? 

  • At this time Mysa can support temperature ranges from 16°C to 30°C (61°F to 86°F)

8. How can I adjust the mode and fan speed manually?

  • Controls
  • Mysa for AC features a Mode button (marked with an 'M') and a Fan button (marked with a fan icon) on the device.
  • Display
  •  Changes in Mode or Fan settings will be shown on the Mysa device.


9. Why doesn't my Mysa switch off when the setpoint is reached?

You can take a look at this article How Mysa AC Manages Temperature?


10. Mysa for AC Power Usage

  • Average Consumption

Approximately 1.44 kWh per month, based on the following specs:

  • Maximum Power: 6 Watts
  • Average Power: 1-2 Watts
  • Voltage: 5.2 Volts
  • Amperage: 1.2 Amps


11. Operating on battery power

Mysa cannot operate on battery power and requires a constant power connection. However, you can hide the cord for the Mysa for Mini-Split Heat Pumps by running it directly to an outlet through the existing wall.

If you choose this option, you may need a longer cord, which should have the following specifications:

  • 5V micro USB connection

Additionally, a power bank can be used to supply constant power, but it may cause disconnections if the power is lost.


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