Mysa AC compatibilityUpdated 5 months ago

Ensuring Your AC is Compatible with Mysa

You can use our Compatibility Tool Checker. 

Step-by-Step Compatibility Check

1. Remote Control Check

   1. Handheld Remote Requirement:
      • Begin by checking if you control your AC unit using a handheld remote. This is a fundamental prerequisite for compatibility with Mysa Smart Thermostats.

2. Identifying Your Remote Type

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   3. Types of Remote Controls:
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      • Full State LCD Screen Remote: This remote displays the target temperature, mode, and fan speed. It's essential that your remote shows more than just the temperature to be compatible with Mysa AC.
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      • Temperature-Only LCD Display: If your remote only shows the temperature, it's not compatible.
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      • Button-Only Remotes: Remotes without an LCD screen are not compatible with Mysa AC.
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      • If you have a handheld remote with a full-state LCD screen, displaying more than just the temperature, your AC unit is likely compatible with Mysa AC. 
        
        

Why does my remote need an LCD screen to be compatible?

An LCD screen on your remote means it provides two-way communication from your remote to your unit and vice versa.

Two-way communication means that when you change the temperature on your remote, it will send that information to the unit, and you will see the shift in temperature on the remote.

No LCD screen means one-way communication, the remote transmits the unit information on what to do, but the remote doesn't receive anything back.

Information from the unit must be sent to Mysa for AC; this is why remotes with an LCD screen are compatible with Mysa.

Have more questions ?  Reach out to our all-human Customer Experience team!

Please make sure to send us

• A picture of the front and the back of the original remote.