Can't Log In to the Mysa App

If you're having trouble logging into your Mysa account, work through these steps.

Try These First

• Confirm you're using the correct email address for your Mysa account

• Use Forgot Password on the login screen to reset it

• Check your spam or junk folder for the password reset email

• Confirm you have the latest version of the Mysa app installed — an outdated app version can sometimes cause login issues

Still Can't Log In?

If you've reset your password and still can't access your account, contact support — they can verify the account is active and not affected by a broader account issue.

Get Support

Email: support@getmysa.com