DIY vs Professional Installation

Mysa for Mini-Splits does not connect to thermostat wiring. Most people can install it themselves.

When DIY is the right path

• You can plug the included adapter into a standard wall outlet

• You can place Mysa on a table or attach the included wall mount

• You have the original infrared remote for pairing

• You can install the Mysa app and join 2.4 GHz Wi-Fi

Typical setup is plugging in, pairing in the app, matching the remote, then mounting or placing Mysa.

When to get help

• There is no outlet near a location with a clear infrared path to the indoor unit

• You need a new outlet installed — that is electrician work, not Mysa wiring

• The remote does not pass the compatibility check

• Pairing or remote matching fails after following the in-app steps

Do not hire an electrician to wire Mysa into the mini-split. It is not a line-voltage thermostat.

Need help? Email support@getmysa.com with photos of the remote (front and back) and the indoor unit.