Hold Won’t End or Schedule Seems Ignored

Last updated: August 25, 2026

A hold is supposed to override the schedule until it expires or you cancel it. If the thermostat “won’t follow the schedule,” a hold is the first thing to check.

Hold Options

  • Follow Schedule — cancels the hold

  • Until next scheduled event — holds until the next schedule change

  • Until a specific time — you pick when the schedule resumes

  • Indefinitely — stays until you change it manually

What To Do

  1. Open the thermostat in the Mysa app

  2. Look for hold / “Following schedule” status

  3. Adjust the setpoint and choose Follow Schedule, or tap Resume Schedule if shown

If the schedule still does not run after the hold is cleared, see Why Isn’t My Schedule Working? under Scheduling Issues. Shortcuts and geofencing can also apply a new setpoint after you clear a hold.