Connecting Your Mysa Smart Thermostat with Matter

Last updated: August 14, 2026

App: Mysa app 4.18 or later

Quick Start — just want to pair? Here's all you need:

  1. Open the Mysa app and tap the menu icon (top left).

  2. Under Other, tap Home Assistants.

  3. Select your device.

  4. Copy the pairing code (or keep the QR code visible).

  5. Open your smart home app (Apple Home, Google Home, or Alexa) and add a new device using that code.

Learn more: Mysa Baseboard 3 · Mysa Smart Thermostat

Matter is an open smart home connectivity standard that lets you add and control your Mysa thermostat directly from Apple Home, Google Home, Amazon Alexa, or any other smart home platform that supports Matter. Once paired, you can control temperature, change modes, and use voice commands while keeping your settings in sync with the Mysa app.

Before You Start

General Requirement

Your thermostat, the phone running the Mysa app, and your Matter hub must all be on the same Wi-Fi network for Matter to work correctly. If any of these are on a different network or a guest network, pairing may fail or the thermostat may appear unresponsive in your smart home app.

What You Need

  • Mysa app (iOS or Android) v4.18 or later, signed in to your account

  • Your thermostat online and connected in the Mysa app before pairing

  • A supported smart home platform — see platform-specific requirements below:

Platform

Phone / OS

Hub required

Apple Home

iPhone or iPad — iOS / iPadOS 16.2 or later

HomePod, HomePod mini, or Apple TV 4K. On iOS 18+ you can pair and locally control without a hub, but automations and remote access still require one. iPad is no longer supported as a Home Hub.

Google Home

Android or iPhone with the Google Home app

Nest Hub (2nd gen), Nest Hub Max, Nest Mini, Nest Wifi Pro, or another Matter‑compatible Google device. Check Google compatibility list if unsure.

Amazon Alexa

iPhone or Android with the Alexa app

Most current Echo speakers, Echo Show displays, and eero routers support Matter. Older Echo (1st/2nd gen) and Echo Dot (3rd gen and earlier) do not. Check Amazon compatibility list if unsure.

Choose Your Platform

Follow the step‑by‑step guide for the platform you are pairing to:

Want to use your thermostat from more than one platform at once? See Using Matter with Multiple Smart Home Platforms.

What You Can Do with Matter

Troubleshooting

Device not appearing in Home Assistants

If your Mysa thermostat doesn't appear in the Home Assistants section even though it's connected in the Mysa app:

  1. Force close the Mysa app completely (on iOS, swipe up from the bottom of the screen to open the App Switcher, then swipe up on the Mysa app to close it) and reopen it.

  2. If the device still doesn't appear after force closing, there may be a cache or timing delay. Wait a few hours or up to several days, periodically checking the Home Assistants section.

Good to Know (All Platforms)

These limitations come from the Matter standard and individual platform implementations, not from a defect in your thermostat. Platform‑specific notes live in each platform guide above.

Settings Sync

Mysa app settings take priority. Changes sync in both directions between the Mysa app and all paired platforms.

Re-Pairing Disconnects Matter Integrations

If you re-pair the thermostat in the Mysa app, all Matter platform connections are lost. For a fresh re-pair, remove the device from every Matter platform first, then re-pair in the Mysa app, then pair each platform again using a new code. You will need to recreate automations if re-pairing your Mysa.