Account Sharing — Mysa for In-Floor Heating

Account Sharing — Mysa for In-Floor Heating

Share access to your Mysa thermostats with family members, housemates, or guests so they can control the temperature from their own phones.

How Sharing Works

• The primary account holder owns the thermostats and home
• Shared users can control thermostats but have limited settings access
• Each shared user needs their own Mysa account

What Shared Users Can Do

| Feature | Shared Users |

| Adjust temperature | Yes |

| Activate shortcuts | Yes |

| View schedules | Yes |

| Edit schedules | Yes |

| View energy charts | Yes |

What Only the Primary User Can Do

| Feature | Primary Only |

| Add/remove thermostats | Yes |

| Configure Geofencing | Yes |

| Receive Smart Alerts | Yes |

| Manage shared users | Yes |

| Delete the home | Yes |

Note Shared users cannot receive Smart Alert notifications. Only the primary account holder receives alerts.

Inviting a Shared User

1. Open the Mysa app
2. Tap the menu (three lines, top left)
3. Tap Home Settings
4. Tap Shared Users
5. Tap Invite User
6. Enter their email address
7. Tap Send Invite

The invited user receives an email with instructions to accept the invitation.

Accepting an Invitation

1. Check your email for the invitation
2. Click the link or open the Mysa app
3. Create a Mysa account (or sign in if you have one)
4. Accept the invitation

The shared home appears in your app.

Removing a Shared User

1. Open the Mysa app
2. Tap the menu (three lines, top left)
3. Tap Home Settings
4. Tap Shared Users
5. Tap the user you want to remove
6. Tap Remove

Need Help?

Contact our support team at support@getmysa.com