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  1. Mysa Support
  2. Networking and WiFi
  3. Troubleshooting

Troubleshooting

Problematic Routers

  • WiFi routers that are problematic with Mysa
  • Connectivity Issues
  • How do I change my WiFi settings?
  • I don't see the Mysa Wifi network, what do I do?
  • How do I get my thermostat to join my WiFi network?
  • Mysa Network Diagnostic Tool
  • I received a Failed to Connect error, what do I do?
  • My Mysa disconnected, how can I reconnect to the internet?
  • I updated my password or router - How do I reconnect my thermostat?
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