1. Mysa Support
  2. Mysa for Baseboard
  3. Troubleshooting

Troubleshooting

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Thermostat Issues

  • The room temperature on Mysa seems wrong, why is that?
  • My thermostat is unresponsive to touch, what do I do?
  • My faceplate looks scratched, what do I do?
  • I'm having brightness issues, what do I do?
  • My Mysa is showing H2, what do I do?
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Heater Issues

  • Why is my heater clicking or making humming noises?
  • Why are my heaters turning off and on quickly?
  • My heater won't turn on, what do I do?
  • My heater won't turn off, what do I do?

Thermostat Installation

  • The colours of the wires in my gang box are different than those illustrated, what do I do?
  • What types of screws does Mysa use?