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Mysa Support
Mysa App
Features
Features
Mysa App Features
Eco- Mode
How to set up Eco-mode for Mysa
Energy Intelligence
Mysa Monthly Energy Report
Whole Home Energy
What is Energy Charting and how do I set it up?
Scheduling
Saved Schedules
How do I schedule my Mysa?
What is Early-On? How can I turn it on and off?
Can I program a thermostat in the typical 5 days/2 days?
How many schedules can I make?
See all 9 articles
Geofencing
How to setup Geofence
How do I update a geofence?
How do I delete a geofence?
How can I manually update my status?
Does the geofence work with multiple people in a household?
See all 9 articles
Thermostat Settings and Display
Auto Brightness and Proximity Sense
How do I change from Celsius to Fahrenheit?
Can I lock the buttons on Mysa?
Can I set a maximum and minimum temperature for my thermostat?
How do I turn off the display or adjust the brightness of the thermostat?
See all 6 articles
Zones
What is a zone?
How do I remove thermostats from a Zone?
Can I Zone In-Floor Units ?
How can I change the name of a thermostat or zone?
How do I delete a zone?
Shared Access
Shared Access
What settings can shared users change?
How do I update shared user access?
How do I remove a shared user?
Mysa Homes
How do I create a home?
How do I edit a home?
How many homes can I have?
Multi-Home Setup Guide
How do I move a thermostat between homes?
See all 9 articles
Accounts
How to create and login to a Mysa account
Can I change my username or email address associated with my Mysa Account?
Can multiple phones control the same mysa?
Help! I didn't receive the verification code.
Shortcuts
How do I create and manage shortcuts?
How can I easily apply a shortcut?
Creating and Managing Away, Vacation, or Timed Shortcuts
Settings
What do the app icons mean?
How do I delete a thermostat?
Can I disconnect Mysa from the Mysa servers?
Does the Mysa app work without wifi?
What can we help you with?
