Skip to main content
Back to Mysa Home Page
Submit a request
Mysa App Features
How do I disable / enable Eco-Mode?
What is eco-mode?
How do I schedule my Mysa?
Can I set a schedule from the thermostat itself?
What happens to my schedules and settings if I lose power and/or internet?
What If Theres A Power Outage Or The Internet Goes Down?
Can I program a thermostat in the typical 5 days/2 days?
See all 7 articles
Can I Zone In-Floor Units ?
How do I delete a zone?
How do I remove thermostats from a Zone?
How can I change the name of a thermostat or zone?
How do I create a zone?
Temperature settings and Thermostat Display
Can I lock the buttons on Mysa?
How do I turn off the display or adjust the brightness of the thermostat?
Can I set a maximum and minimum temperature for my thermostat?
Can I set my temperature to half degrees?
How do I change from Celsius to Fahrenheit?
How do I remove a shared user?
How do I update shared user access?
What settings can shared users change?
Multi-Home Setup Guide
What happens if a shared user deletes a thermostat from my home?
What happens if I delete a thermostat from a home?
How many homes can I have?
How do I delete a home?
See all 9 articles
Can I change my username or email address associated with my Mysa Account?
Can multiple phones control the same mysa?
Help! I didn't receive the verification code.
How do I Create And Login To A Mysa Account?
Can I change account email?
How can I easily apply a shortcut?
How do I create and manage shortcuts?
Creating and Managing Vacation or Timed Shortcuts
How can I manually update my status?
How can I view the number of people inside or outside my geofence?
How do I delete a geofence?
Does the geofence work with multiple people in a household?
How do I join an existing geofence?
See all 10 articles
Mysa Monthly Energy Report
Whole Home Energy
What is Energy Charting and how do I set it up?
How do I delete a thermostat?
Can I disconnect Mysa from the Mysa servers?
Does the Mysa app work without wifi?
What can we help you with?