Mysa App

Accounts

• How To Login To Mysa App
• Download the Mysa App and sign in with your email
• How do I create a Mysa account?
• If you didn't receive your verification code
• If you forgot your Mysa password
• Can multiple phones/users control the same Mysa?

Navigating the app

• How To Submit A Bug Report
• Where is My App Version?
• Where is My Firmware Version?
• Where is My MAC Address?
• Guide to Connecting Mysa Smart Thermostat to your Mobile Phone
• Can I control Mysa Smart Thermostats that are installed in different homes or locations from a single app?

See all 11 articles

Schedules

• Can I program this thermostat like the typical 5 days/2 days morning/afternoon/evening/night?
• How do I set a schedule?
• How can I change the schedule?
• How many schedules can I make?
• Does Mysa intelligently adjust my schedule based on the weather or other factors?
• How many set points can I schedule per day or week?

See all 8 articles

Modes

• How do I turn off the thermostat?

Other Features

• Does Mysa have its own app?
• Can I install the Mysa App on a Windows or Mac Desktop Computer?
• What is a zone and how do I create one?

Settings

• Where is My Serial Number?
• Where is My Mysa-ID ?

Mysa Lab Features

• What Is Mysa Labs?
• What are Shortcuts and how do I use them?
• Where is the geolocation/geofencing feature?

Release Notes

• Mysa Smart Thermostat Firmware

Owner Transition

• Ownership Transfer-What If I Sell My House or Condo?

Settings

• Can I disconnect my thermostat from the Mysa servers?
• How can I change the name of a thermostat or zone?
• How can I delete a thermostat or a zone?