My thermostat is unresponsive to touch, what do I do?

If the thermostat is unresponsive to touch and or commands, there are a few things you can check:

  • Make sure the protective plastic film has been removed from the thermostat, as this could interfere with the thermostat's ability to detect touch.
  • If that didn't work, try a power cycle, turn the circuit breaker connected to the thermostat off, and then back on again.

If you are still have trouble with unresponsive touch please reach out to our team at Mysa.

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