At time Mysa for AC may return a Communication Timeout Error while trying to pair your remote control.

To correct this you can simply:

  1. Force close the Mysa App
    1. How do I force close an app on iPhone?
    2. How do I force close an app on Android?
  2. Reboot Mysa for AC by unplugging and plugging Mysa back in.

You can now proceed through the IR pairing process and should not receive this error.

Was this article helpful?