1. Mysa Support
  2. Mysa App
  3. FAQ

Mysa Service Status

Mysa Service Status

 

getmysa.com Operational
Mysa Manual Control Operational
Mysa App  
iOS App Operational
Android App Operational

 

iOS 14.2 and 14.2.1 Pairing Issues

There is a known issue in iOS 14.2 that is preventing users from being able to launch the WAC (Wireless Accessory Configuration) setup from within the Mysa App. Apple intends to resolve this issue in a future version of iOS. 

For the interim, users are advised to opt for ONE of the following:

    • Setup/Register the thermostat using an Apple phone/tablet running 14.1 or lower
    • Setup/Register the thermostat using an Android phone
    • Following the link below (this can be clicked)
Mysa Pairing on iOS 14.2 and 14.2.1

Articles in this section