My heater won't turn on, what do I do?

When your heater won't turn on

Mysa works with conventional heaters, not just smart. Make sure that Mysa is getting power from the main service panel. If the ambient room temperature is higher than the set point temperature, the heater will not turn on. You can turn the temperature of your heater above the room temperature, and this will force the heater to come on. Finally, ensure that Mysa's load wire is correctly connected to the heater cables.

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