What are the minimum requirements for my network to work with Mysa?

Types of Networks and Mysa

✅ 2.4 GHz network: Mysa requires a minimum of one unique 2.4GHz network to operate.

 5 GHz network: Mysa is not compatible with a 5 GHz network. Never fear, though! Most 5 GHz networking devices like routers or hotspots also offer a 2.4 GHz option. If you do not see one when you try to connect, consult your router’s support materials. In most cases it’s just a click away! 

✅ ❌  Merged network: A merged network has both 2.4 GHz and 5 GHz bands available, but switches to the “best” option automatically. Because Mysa does not work with a 5 GHz network, this can sometimes lead to problems. Very few routers actually limit the ability to set up a dedicated 2.4 GHz option — please check your router’s set-up and troubleshooting support guides for the best way to do this. Newer merged networks are much less likely to run into issues, but if you have an older or earlier model of a merged network router, this could be the source of your connectivity issues. 

✅ ❌ Mesh network: A mesh network is a group of devices that act as a single WiFi network. There are multiple sources of WiFi around your house, instead of just a single router. These additional WiFi sources are sometimes referred to as “Access Points” or simply “Points”.

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