How can I manually update my status?

In the case that Mysa loses communication at any point and does not correctly update an entry or exit of the boundary, you can manually adjust this within the app. To do so, follow the steps below:

  • Navigate to Geofencing,
  • Select Status
  • Select Out to override Mysa to mark you as outside the boundary
  • Select In to override Mysa to mark you inside the boundary
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