If you didn't remove tiles, cut a hole in your floor, or otherwise disturb your floor, it is highly unlikely that the wires are broken. An easy fix is to restart your thermostat; you can do this by holding down the up and down arrows for ten seconds until you see 'RT,' let go of the arrows, and a smiley face should appear. This should fix the problem.
My floor no longer heats up. Does this mean that the heating wires are broken?
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