Where can I find my order number?

You can find your order number in the confirmation email. We sent you an email from hello@getmysa.com so you can quickly search for it in your inbox by searching "Mysa Shop". The confirmation email will have been sent to the email you used to place the order. If the email isn't in your inbox, check your folders (spam, junk, trash, deleted items, or archive folder).

Your order number should look something like this: CA6340

For purchases made through other online retailers, please follow their instructions on finding your order number.

Can’t find your answer in our support center? Contact us directly.