How do I move a thermostat between homes?

After update 2.8.0 the Mysa App will now have the ability to add multiple homes, with the added ability to control each home as separate entities it is important that all thermostats are connected to the correct property!

We have made this functionality easy to move a thermostat between Homes in the case that a device is accidentally added to the incorrect location!

To do this simply follow the steps below:

1. Select the thermostat you wish to transfer

IMG_0880.PNG

2. Navigate to the settings of the thermostat

IMG_0881.PNG

3. Scroll down to Advanced - Mysa Homes

IMG_0882.PNG

4. Select the current home, and choose the home you wish to transfer this device to

IMG_0887.PNG

 

To complete the transfer simply accept that this is the action you wish to complete!

This thermostat will now be under your new home!

Can’t find your answer in our support center? Contact us directly.