Where can I find my order number?

Your order number is available through the site in which you made your purchases. If you purchased your Mysas on our website, you can find your order number on your confirmation email. You can also find your order number on your shipping emails as well.

We'll send the order confirmation from hello@getmysa.com so you can quickly search for it. You can also try searching "Mysa Shop" in your inbox. The email confirmation will be sent to the email  that you used to place your order.

If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.

Your order number should look something like this: CA6364

For purchases made through other online retailers, please visit their instructions for finding your order number.

Can’t find your answer in our support center? Contact us directly.