Replacing your router or changing your password to the router will lead to a disconnection of your Mysa device. However, these can be reconnected by following below:
1. Determine if your thermostat is showing a downward triangle as shown below:
Yes, it is displaying the downward triangle!
Great, you can simply navigate to the Mysa App and select Add Thermostat and complete the pairing process.
No, there is no downward triangle!
Not to worry. If you follow the video below, the thermostat can be simply reset.
The downward triangle will appear shortly after the reset and you can simply select Add Thermostat from the Mysa App to complete pairing back to the internet!
To find your Homekit Code:
Your Homekit Code can be found in the Mysa manual and on the back of the faceplate of the thermostat.