This article will also apply to the following inquiries: Mysa's buttons are not working, nothing happens when I tap/touch the buttons.
Warning: Any work with high voltage equipment can be dangerous or even fatal. It should be performed by a qualified electrician. Please ensure that you comply with local electrical codes and regulations.
If you find that your Mysa Thermostat is behaving unexpectedly or the touch buttons are not responding, you can reboot the thermostat by power cycling the device. You can power cycle the device by flipping the breaker off/on of the associated heating circuit at the electrical panel.
If you're still having trouble with your thermostat. Please contact support, here