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International ShippingUpdated 6 months ago

Mysa in the EU and Australia

After careful consideration of various global realities, we regret to announce that Mysa Smart Thermostats will no longer be available for purchase in the European Union and Australia, effective immediately.

Support & Warranty Services

We assure our existing customers in the EU and Australia that this change will not affect our commitment to you as a Mysa user. 

Mysa will continue to provide full support and honor all warranty agreements for our products. Our dedicated Customer Support Team remains available to provide expert assistance to you as a Mysa customer, to ensure that your Mysa experience remains seamless and satisfying.

Our Thanks

We extend our heartfelt thanks to all our customers in the EU and Australia. Your interest, feedback, and support have helped fuel our team’s mission to innovate and focus on providing smart home solutions that create a more sustainable, electric future.

Looking Forward

Once again, we assure our customers in the EU and Australia that we remain deeply committed to ensuring your satisfaction with your Mysa products.

If you have questions or require assistance, please contact our Support Team - we are here to help you continue to enjoy the benefits of your Mysa Smart Thermostats.

With gratitude,

The Mysa Team

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