App & Connectivity Requirements — Mysa for Mini-Splits

Last updated: August 27, 2026

Mysa for Mini-Splits uses Wi-Fi for app control and Bluetooth during setup.

What you need

  • A smartphone or tablet with the current Mysa app

  • A Mysa account

  • Bluetooth enabled during pairing

  • A 2.4 GHz Wi-Fi network at the Mysa location

  • Your Wi-Fi network name and password

  • The equipment's original infrared remote for code matching

Wi-Fi compatibility

Mysa connects over 2.4 GHz Wi-Fi (802.11 b/g/n). Combined 2.4/5 GHz networks and mesh networks can work as long as 2.4 GHz is available and the signal reaches the thermostat.

What Wi-Fi enables

  • Control from the Mysa app when you are away

  • Schedules, geofencing, alerts, and energy insights

  • Apple HomeKit, Google Home, and Amazon Alexa integrations

  • Firmware and remote code-set downloads

Without Wi-Fi

Manual controls on Mysa can still regulate temperature, but app control, voice assistants, reports, and other smart features are unavailable.