Keeping Your Account Secure

Last updated: August 13, 2026

A few basic practices to keep your Mysa account secure.

Password Best Practices

  • Never share your password with anyone

  • Use a unique password you don't reuse on other sites

  • Change your password periodically

Managing Access

Only invite people you trust as shared users — see Sharing Access to Your Thermostats. You can review who has access at any time from the same menu.

Get Support

If you suspect unauthorized access to your account, contact us right away.

Email: support@getmysa.com