Keeping Your Account Secure
Last updated: August 13, 2026
A few basic practices to keep your Mysa account secure.
Password Best Practices
Never share your password with anyone
Use a unique password you don't reuse on other sites
Change your password periodically
Managing Access
Only invite people you trust as shared users — see Sharing Access to Your Thermostats. You can review who has access at any time from the same menu.
Get Support
If you suspect unauthorized access to your account, contact us right away.
Email: support@getmysa.com