Pairing Your Mysa for In-Floor Heating
2 min read
Updated February 1, 2026
Connect your Mysa for In-Floor Heating to the Mysa app using Bluetooth, then connect it to your Wi-Fi network.
Before You Start
Requirements:
- Mysa app installed (App Store | Google Play)
- Mysa account created
- Thermostat installed and powered on
- 2.4 GHz Wi-Fi network (5 GHz not supported)
- Bluetooth enabled on your phone
Pairing Steps
- Open the Mysa app
- Tap + Add Device
- Select Mysa for In-Floor Heating
- The app searches for nearby Mysa devices via Bluetooth
- When your thermostat appears, tap to select it
- Follow the prompts to connect to your Wi-Fi network
- Name your thermostat and assign it to a room
Note During pairing, the thermostat display shows a Bluetooth symbol to indicate pairing mode is active.
Wi-Fi Requirements
| Requirement | Specification |
|---|---|
| Frequency | 2.4 GHz only (not 5 GHz) |
| Standards | 802.11 b/g/n |
| Security | None, WPA, or WPA2 (AES) |
Frequency
Specification2.4 GHz only (not 5 GHz)
Standards
Specification802.11 b/g/n
Security
SpecificationNone, WPA, or WPA2 (AES)
Tip If you have a dual-band router, make sure you're connecting to the 2.4 GHz network, not the 5 GHz network.
During Setup: Floor Sensor Calibration
During setup, you'll be asked to:
- Confirm a floor sensor is installed
- Select the sensor resistance (default: 10K Ohm)
- Choose your flooring type for Smart Limit Protection
- Select Ambient or Floor temperature mode
Note If you're using an existing floor sensor (not the included one), select the correct resistance value. Mysa supports sensors from 5K to 40K Ohm.
Troubleshooting Pairing
Thermostat not found:
- Ensure Bluetooth is enabled on your phone
- Move closer to the thermostat
- Power cycle the thermostat at the breaker
Wi-Fi connection fails:
- Verify you're using a 2.4 GHz network
- Check your Wi-Fi password
- Move router closer or reduce interference
App crashes during pairing:
- Update the Mysa app to the latest version
- Restart your phone
- Try again
Need Help?
Contact our support team at support@getmysa.com